M’sian woman shows how RM7 ‘Scamwich’ from 7-Eleven contained only tiny chicken slice, company apologises

Image credit: real.eycah

As consumers, it’s only reasonable for the goods and services that have paid for to be more or less as what we expect them to be from advertisements. However, that was far from the case for one Malaysian woman who recently decided to purchase a pre-packaged sandwich on a whim from the popular convenience store chain, 7-Eleven.

M’sian receives less than what she expected from RM7 sandwich at 7-Eleven

In a post that has now since gone viral across social media, TikTok user @real.eycah, otherwise known as Ms Nur Aisyah, took to sharing how the Double Chicken sandwich she had bought did not turn out to be quite what she had in mind. Initially, she took to showing a generously filled sandwich from within its packaging.

Local netizen Nur Aisyah was surprised by the lack of filling after paying RM7 for a sandwich from 7-Eleven. Image credit: real.eycah
Local netizen Nur Aisyah was surprised by the lack of filling after paying RM7 for a sandwich from 7-Eleven. Image credit: real.eycah
Local netizen Nur Aisyah was surprised by the lack of filling after paying RM7 for a sandwich from 7-Eleven. Image credit: real.eycah
Local netizen Nur Aisyah was surprised by the lack of filling after paying RM7 for a sandwich from 7-Eleven. Image credit: real.eycah

As the camera focused upon the plastic packaging of the sandwich, it then cuts to a cross-section of the sandwich itself after the packaging had been removed, showing a close-up of the bisected contents.

Nur Aisyah revealed the measly contents of her RM7 sandwich from 7-Eleven. Image credit: real.eycah
Nur Aisyah revealed the measly contents of her RM7 sandwich from 7-Eleven. Image credit: real.eycah
Nur Aisyah revealed the measly contents of her RM7 sandwich from 7-Eleven. Image credit: real.eycah
Nur Aisyah revealed the measly contents of her RM7 sandwich from 7-Eleven. Image credit: real.eycah

And unlike what one would have expected with the slices of chicken ham slice filling the entirety of the sandwich, Aisyah discovered that the manufacturer had simply folded up a small cut of the chicken slice before pressing it up to the edge of the sandwich bread, giving the illusion of a generous amount of filling! The same went for a measly bit of cheese, in addition to some leaves of lettuce.

Company issued a personal apology over the incident

Understandably, Aisyah wasn’t exactly too impressed with the hilariously paltry amount of ingredients that was in her sandwich, despite its rather steep asking price. In speaking with WauPost, she shares that the sandwich was bought from the 7-Eleven outlet located in the South Bus Terminal (Terminal Bas Selatan) sometime around two weeks ago.

“I’ve never bought from other 7-Eleven outlets before, but given the high price, I did not expect to receive chicken slices that looked like that. I’ve been to Family Mart, and for a lesser price you get a full chicken slice.

I was tired at the time, so I didn’t bother to check. It’s 7-Eleven cafe, right? So I trusted them.” she said.

Since the media furor, Aisyah reveals that the company has since reached out to her over social media regarding the matter and issued an apology over her lackluster customer experience.

7-Eleven has since issued an apology to the netizen over the sandwich incident. Image credit: real.eycah
7-Eleven has since issued an apology to the netizen over the sandwich incident. Image credit: real.eycah
7-Eleven has since issued an apology to the netizen over the sandwich incident. Image credit: real.eycah
7-Eleven has since issued an apology to the netizen over the sandwich incident. Image credit: real.eycah

Netizens have since accused the company of misleading advertising over the incident.

Netizens were less than impressed with 7-Eleven's 'scamwich'. Image credit: TikTok
Netizens were less than impressed with 7-Eleven’s ‘scamwich’. Image credit: TikTok

“Omo… how embarrassing for 7-Eleven. They used to always serve quality.”

Netizens were less than impressed with 7-Eleven's 'scamwich'. Image credit: TikTok
Netizens were less than impressed with 7-Eleven’s ‘scamwich’. Image credit: TikTok
Netizens were less than impressed with 7-Eleven's 'scamwich'. Image credit: TikTok
Netizens were less than impressed with 7-Eleven’s ‘scamwich’. Image credit: TikTok
Netizens were less than impressed with 7-Eleven's 'scamwich'. Image credit: TikTok
Netizens were less than impressed with 7-Eleven’s ‘scamwich’. Image credit: TikTok

“Even their crabstick, they only fill it just enough along the edge. You won’t even find a single spoonful.”

Netizens were less than impressed with 7-Eleven's 'scamwich'. Image credit: TikTok
Netizens were less than impressed with 7-Eleven’s ‘scamwich’. Image credit: TikTok

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